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Student Support & FAQs

Teaching Professional Gunsmithing for Over 30+ years – Established 1993 – Thousands of Graduates

FREQUENTLY ASKED QUESTIONS

Student Support Questions about taking AGI Gunsmithing Courses.

Enrolled Students – Please utilize the FAQ’s below to answer any questions about taking your AGI Certified Professional Gunsmithing Courses, testing, information technology support, course help, and more. If you are unable to find an answer to your question, please reach out to the AGI Team by calling 1-800-797-0867 or email [email protected] or submit a Contact us Request.

FAQ Categories

How do I reset my password?

To reset your password click the “AGI Student Portal” link at the top right of the page and underneath the username and password fields and login button you will see “Forgot Password” written in blue text. Click that link and enter the email address that is associated with your student account (This should be the same email address you used when you enrolled). An email with password reset instructions will be sent to that email address.

If you are already logged into your account, and know your password and wish to change it, you may go to the AGI Student Portal and click the “Profile” button. You will see your account information and a password change section. Follow the instructions shown there to complete a password change.

If that does not solve the password issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my credit card / payment method?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “payment methods” option listed on the left hand side of the screen. You will see any saved payment methods there. You may add a payment method by clicking the “add payment method” button. You may remove existing payment methods by clicking the delete button.

If that does not solve the payment method issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my billing or shipping address?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “addresses” option listed on the left hand side of the screen. You will see your current saved Billing and Shipping addresses there. You may updae an address by clicking the “edit” button next to either the Billing address or Shipping address information.

If you are unable to update your address in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my course testing?

To access your Course testing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my course testing?

To access your Course testing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I update or change my credit card / payment method?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “payment methods” option listed on the left hand side of the screen. You will see any saved payment methods there. You may add a payment method by clicking the “add payment method” button. You may remove existing payment methods by clicking the delete button.

If that does not solve the payment method issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my billing or shipping address?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “addresses” option listed on the left hand side of the screen. You will see your current saved Billing and Shipping addresses there. You may updae an address by clicking the “edit” button next to either the Billing address or Shipping address information.

If you are unable to update your address in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I reset my password?

To reset your password click the “AGI Student Portal” link at the top right of the page and underneath the username and password fields and login button you will see “Forgot Password” written in blue text. Click that link and enter the email address that is associated with your student account (This should be the same email address you used when you enrolled). An email with password reset instructions will be sent to that email address.

If you are already logged into your account, and know your password and wish to change it, you may go to the AGI Student Portal and click the “Profile” button. You will see your account information and a password change section. Follow the instructions shown there to complete a password change.

If that does not solve the password issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my credit card / payment method?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “payment methods” option listed on the left hand side of the screen. You will see any saved payment methods there. You may add a payment method by clicking the “add payment method” button. You may remove existing payment methods by clicking the delete button.

If that does not solve the payment method issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my billing or shipping address?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “addresses” option listed on the left hand side of the screen. You will see your current saved Billing and Shipping addresses there. You may updae an address by clicking the “edit” button next to either the Billing address or Shipping address information.

If you are unable to update your address in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my course testing?

To access your Course testing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my course testing?

To access your Course testing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I update or change my credit card / payment method?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “payment methods” option listed on the left hand side of the screen. You will see any saved payment methods there. You may add a payment method by clicking the “add payment method” button. You may remove existing payment methods by clicking the delete button.

If that does not solve the payment method issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my billing or shipping address?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “addresses” option listed on the left hand side of the screen. You will see your current saved Billing and Shipping addresses there. You may updae an address by clicking the “edit” button next to either the Billing address or Shipping address information.

If you are unable to update your address in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

What Our Students Have To Say

AGI has been a great experience so far. Proud to say my knowledge of firearms has expanded tremendously.

Jayden Drake
Pecan Gap, TX

My journey first stared with the Master Armorer Course which led to Level 1 Gunsmith Course. While studying Level 1 I followed the lessons to apply for my FFL and started a gunsmithing business. So far I have successfully utilized the material in the courses to repair all firearms brought into my business.

Rich Bryant
Cosby, TN

Hello, my name is Mike, I have had the opportunity to look at materials from a few different gunsmithing courses and the AGI course is by far the best that I have experienced with the professional gunsmiths doing the videos. The classrooms the in-depth gunsmithing of certain firearms is just amazing and this is by far the best course to get to become a professional gunsmith. I have enjoyed very much. The candor of some of the instructors in the course. It does make everything enjoyable. It helps you learn because you take away the certain things and the experiences of those instructors and you can apply them yourself and it has just been a wonderful experience taking the professional gunsmithing course with AGI.

Michael Happel
Floyds Knobs, IN

This is a fantastic program! I purchased a program about a year ago. I had a few issues in life happening and was unable to go through it. I now plan to start up again. What is nice about this program is that you can do it on YOUR time!

Daniel Iverson
Westby, WI

AGI has an incredible curriculum to follow and I’ve taken advantage of their knowledge transfer Courses as part of my gunsmith training. It’s not the big items and issues they cover but, the small hidden issue that are covered is what makes AGI second to none!!!

Daniel Pauley
Fairplay, CO

What a great school! The comprehensiveness of the curriculum is amazing. You don’t just learn Design, Function and repair of enormous amounts of firearm systems, you get the whole kit and kaboodle regarding the business end of it. The instruction and coaching from the gunsmithing gurus in the business is absolutely invaluable! The AGI folks are very creative in presenting ideas on how to make money while your FFL is in process, or if you are limited in space or equipment, the collaborative nature of Gene Kelly and his program gives you a huge advantage to starting a successful business. I have gotten my FFL and have been able to gain good paying with which I am capable while learning in the program. I have also been able to off shoot a ski and snowboard tuning and repair business. The concepts I have learned through the fine folks at AGI have given me the skills, have motivated and enabled me to make this happen! Aaron Dailey – Aaron’s Adventuresmith, LLC

Aaron Dailey
White Rock, NM

Received my Master Gunsmith certification in about a year on my own time. The videos are very straightforward and to the point, with enough humor and real life commentary to maintain your interest. I am confident that I will have the skills necessary to complete the majority of repairs that come my way. AGI delivered on their promise and I would recommend their courses to anyone interested in the firearm repair/manufacturing industry. Thank you AGI!

Royce Philpott
Belgrade, MT

I completed the Master Gunsmith course a few months ago and opened my “retirement” shop.
I thought I knew something about guns after competing in rifle and pistol matches for over 30 years, Law Enforcement Officer over 25 years, and fixing my own guns. That was farther from the truth. The information and combined knowledge presented by all of the instructors “blew me away” is an understatement! When I opened my shop, I had the knowledge, confidence, training, and understanding given by AGI to be able to tackle that first scope mounting up to doing a complete restoration of a customer’s “grand-daddy’s shotgun”. Knowing I also have the GCA disassembly/assembly videos and Ken’s “Over the Shoulder” videos, helps if I need a refresher on something I almost forgot, (like putting the cocking lever spring OVER the sear spring) on a Stevens Model 311.
I now have Insurance agents request I become a Certified Appraiser, so I just enrolled in that course. They are going to start holding orders for me BEFORE I’ve even received the course!
My wife is now getting annoyed at me because I’m “always working out in the shop, and now you’re going to do Appraisals”. Guns have always been a passion of mine, and AGI is letting me live a dream of tinkering with guns, AND GETTING PAID FOR IT! So much for retirement…
I wish I had done this years ago!
Any time I’ve had to call AGI with questions about testing, signing on to an area, enrolling, etc., Marcus and Chris have always been extremely helpful and friendly to talk with.
Thank you AGI/GCA, for giving me the skills to do what I love doing.

Allan Cameron
Battle Born Gunsmithing

Allan Cameron
Purvis, MS

This is without a doubt the most intense course I have ever taken. The classes are very well put together and Robert Bob Dunlap is the master instructor. The student advisors are there with you every step of the way. My hats off to everyone at AGI for helping me to start to fulfill a dream. I am looking forward to opening my own gunsmithing shop here in Carlsbad, New Mexico.

John Smith
Carlsbad, New Mexico

I love AGI training videos and professional courses. The instructors are awesome and the material is very informative. Thanks a ton!

Kurt Blackburn
Blanding, UT
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