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Student Support & FAQs

Teaching Professional Gunsmithing for Over 30+ years – Established 1993 – Thousands of Graduates

FREQUENTLY ASKED QUESTIONS

Student Support Questions about taking AGI Gunsmithing Courses.

Enrolled Students – Please utilize the FAQ’s below to answer any questions about taking your AGI Certified Professional Gunsmithing Courses, testing, information technology support, course help, and more. If you are unable to find an answer to your question, please reach out to the AGI Team by calling 1-800-797-0867 or email [email protected] or submit a Contact us Request.

FAQ Categories

How do I reset my password?

To reset your password click the “AGI Student Portal” link at the top right of the page and underneath the username and password fields and login button you will see “Forgot Password” written in blue text. Click that link and enter the email address that is associated with your student account (This should be the same email address you used when you enrolled). An email with password reset instructions will be sent to that email address.

If you are already logged into your account, and know your password and wish to change it, you may go to the AGI Student Portal and click the “Profile” button. You will see your account information and a password change section. Follow the instructions shown there to complete a password change.

If that does not solve the password issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my credit card / payment method?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “payment methods” option listed on the left hand side of the screen. You will see any saved payment methods there. You may add a payment method by clicking the “add payment method” button. You may remove existing payment methods by clicking the delete button.

If that does not solve the payment method issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my billing or shipping address?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “addresses” option listed on the left hand side of the screen. You will see your current saved Billing and Shipping addresses there. You may update an address by clicking the “edit” button next to either the Billing address or Shipping address information.

If you are unable to update your address in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my course testing?

To access your Course testing you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there you can simply click on the red “Access Your Course(s)” button and you will automatically be taken to your online learning portal and your testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there you can simply click on the red “Access Your Course(s)” button and you will automatically be taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my course testing?

To access your Course testing you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there you can simply click on the red “Access Your Course(s)” button and you will automatically be taken to your online learning portal and your testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I update or change my credit card / payment method?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “payment methods” option listed on the left hand side of the screen. You will see any saved payment methods there. You may add a payment method by clicking the “add payment method” button. You may remove existing payment methods by clicking the delete button.

If that does not solve the payment method issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my billing or shipping address?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “addresses” option listed on the left hand side of the screen. You will see your current saved Billing and Shipping addresses there. You may update an address by clicking the “edit” button next to either the Billing address or Shipping address information.

If you are unable to update your address in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there you can simply click on the red “Access Your Course(s)” button and you will automatically be taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

What Our Students Have To Say

I‘m a current student of AGI. It was the style of training that drew me to AGI. For me, it’s like having my own personal instructor with me whenever I study. I really appreciate that I can study at my own pace, and if life’s events happen, I can step away and then come back when things have settled down. Since there is no pressure or deadlines, I can relax and go a little slower through a harder section to allow myself to fully understand the information. I did a lot of looking before I decided on AGI, and when I did my research, it kept bringing me back to AGI. All in all, I’ve been very pleased with AGI, and there is so much more than just the courses. The forum and website are filled with quite a bit of additional information that becomes a huge resource to assist you as you are studying and when you move on to a career in gunsmithing.

Harry Yingst
Middleburg, FL

The AGI Design, Function, and Repair school of gunsmithing is a proven system. I was worried when I first got into this business. I have gotten to be more confident in my abilities because of how they teach. They make you think through the problem. I have enjoyed this journey. I am currently in the Master Gunsmith Course. Their customer service is top notch as well. Anytime I have had questions they have answered them.

Brian Collins
Catawba, NC

As I near retirement age I was searching for something to keep me busy and provide a post-retirement supplemental income. I am an avid shooter, a machinist by trade and have worked in the ammunition industry for over 20 years. AGI checked all of the boxes as far as learn at your own pace, large variety training topics and a great reference library I can use when I need it. The training courses are detailed and thorough and the instructors are knowledgeable in their field. I have completed my Master’s level course, launched my own business, acquired my FFL and I am slowly building my niche in the vast firearm market and securing my future. Thank You, AGI!

Craig Shantie
Lewiston, ID

AGI is top notch with regard to the education that they provide. I have been a student for over 10 years and continue to learn from them. The student help is outstanding. With their help I have formed a Gunsmithing business. Thank you AGI

Bill Gerrish
Bristol, CT

AGI has done a good job of preserving the tradition of gunsmithing and also making it relevant to the always changing landscape of the firearms industry. They have something for all levels of interest. Whether you are looking to learn about just a single personal firearm, or want to launch a full service shop, AGI can help. Their people are very helpful and very responsive. I highly recommend AGI.

Aaron Piper
Richland WA

I have always loved working on guns. From cleaning my granddads shotgun after turkey hunting to being the unit armorer. Now I’m living it. Love this course and felt it was an important milestone for a new start at a career after leaving corporate America. Thank you so much Gene and the AGI team for making this the least stressful of courses I have taken.

Roland Lamothe
Live Oak, TX

Great program so far. Coursework is informative and in depth. You can tell Gene, Ken, and all the instructors are true gun guys and have a passion for the industry. Getting to learn from Bob is a great opportunity, as his knowledge was immense (big thanks to Gene for making this possible). The exams are NOT an easy “correspondence” and challenge you to know the course material. I feel confident having the ability to venture out into the business with the ability to apply what I’ve learned to provide a QUALITY and valuable service to customers. If you are hesitant of whether you’ll be getting great instruction, DON’T be. AGI is the real deal! One of the best things I’ve ever decided to do.

Michael Wise
Fort Wayne, IN

The advanced master class is just what I needed! I have always been a gun enthusiast and now to know the design, function and repair of all firearms systems is priceless. It goes beyond that! From making my own tools, parts and much more, I am well equipped to tackle anything firearm related with confidence. I would recommend anyone wanting to gunsmith for hobby or business to utilize this institute of knowledge if you want the best. Invest in yourself with AGI ~ MR GUN MASTER

Ronald Sturgill
Manitou Springs, CO

As a recent retiree from the Marine Corps, I was on the lookout for a meaningful and practical career path. This gunsmithing course has truly exceeded my expectations. Not only does it provide a comprehensive curriculum, but it also offers a wealth of resources and tools that are essential for building a successful business. Despite dealing with a traumatic brain injury (TBI), I found the course incredibly accommodating and supportive. The instructors are knowledgeable and understanding, and the course structure is designed to ensure that anyone can thrive. Additionally, my experience working at a gun store beforehand really helped me grasp the practical aspects of the trade. I’m confident that this training will help me launch and sustain a successful gunsmithing business. For those who are living in 2A restrictive states this course will also apply to the guns that you do have available to you, so it wouldn’t be a situation where you take the course and then you’re out of luck.

Michael Banks Jr
Longview, WA

After doing some research on schools I contacted AGI and enrolled. I have to say after six months, I am already living the dream. I haven’t finished school yet and already have a thriving business. I followed the advice on starting my business, getting an FFL and building the business. In more than one class segment they warn you about not getting so busy you don’t have time to get the education done. Well, I got my FFL and established my business in October 2025. It is now January 2026, and I am slammed with work. I recently semi retired as a first responder after 36 years and wanted to find something I could do at my own pace and on my own schedule. I love firearms and am now living my dream of becoming a gun smith. At AGI you will learn design, function and repair. Using this basic philosophy I have been able to fix guns I have never seem before. If you are passionate about firearms and want to make a living fixing them, I recommend AGI. The staff at AGI are amazing!

John Wooten
Cottage Grove, OR
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