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Student Support & FAQs

Teaching Professional Gunsmithing for Over 30+ years – Established 1993 – Thousands of Graduates

FREQUENTLY ASKED QUESTIONS

Student Support Questions about taking AGI Gunsmithing Courses.

Enrolled Students – Please utilize the FAQ’s below to answer any questions about taking your AGI Certified Professional Gunsmithing Courses, testing, information technology support, course help, and more. If you are unable to find an answer to your question, please reach out to the AGI Team by calling 1-800-797-0867 or email [email protected] or submit a Contact us Request.

FAQ Categories

How do I reset my password?

To reset your password click the “AGI Student Portal” link at the top right of the page and underneath the username and password fields and login button you will see “Forgot Password” written in blue text. Click that link and enter the email address that is associated with your student account (This should be the same email address you used when you enrolled). An email with password reset instructions will be sent to that email address.

If you are already logged into your account, and know your password and wish to change it, you may go to the AGI Student Portal and click the “Profile” button. You will see your account information and a password change section. Follow the instructions shown there to complete a password change.

If that does not solve the password issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my credit card / payment method?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “payment methods” option listed on the left hand side of the screen. You will see any saved payment methods there. You may add a payment method by clicking the “add payment method” button. You may remove existing payment methods by clicking the delete button.

If that does not solve the payment method issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my billing or shipping address?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “addresses” option listed on the left hand side of the screen. You will see your current saved Billing and Shipping addresses there. You may updae an address by clicking the “edit” button next to either the Billing address or Shipping address information.

If you are unable to update your address in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my course testing?

To access your Course testing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my course testing?

To access your Course testing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I update or change my credit card / payment method?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “payment methods” option listed on the left hand side of the screen. You will see any saved payment methods there. You may add a payment method by clicking the “add payment method” button. You may remove existing payment methods by clicking the delete button.

If that does not solve the payment method issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my billing or shipping address?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “addresses” option listed on the left hand side of the screen. You will see your current saved Billing and Shipping addresses there. You may updae an address by clicking the “edit” button next to either the Billing address or Shipping address information.

If you are unable to update your address in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

What Our Students Have To Say

This is without a doubt the most intense course I have ever taken. The classes are very well put together and Robert Bob Dunlap is the master instructor. The student advisors are there with you every step of the way. My hats off to everyone at AGI for helping me to start to fulfill a dream. I am looking forward to opening my own gunsmithing shop here in Carlsbad, New Mexico.

John Smith
Carlsbad, New Mexico

I love AGI training videos and professional courses. The instructors are awesome and the material is very informative. Thanks a ton!

Kurt Blackburn
Blanding, UT

I find that the instruction is wonderful, and the method of instruction works for me. Instructors “Show You” how to do each process and explain “Why” it is designed and functions as it does. This method of instruction gives the student the skills needed to diagnose and repair any firearm.

Doug Sweet
Oroville, CA

These courses are excellent. I’ve taken other so-called gunsmithing courses but none of them compared to this one. After taking these courses I do have the knowledge to diagnose and repair any gun that happens to show up at the shop.

Devin Sciranko
Manns Choice, PA

As a prior service marine who had plenty of background in firearms. I was blown away by the amount of knowledge that I was yet to learn. It truly opened my eyes to all the different types of systems that I had yet to come across and different ways to diagnose these problems.

Thomas Patrick
Mizpah, NJ

Without this course I would not have obtained my FFL and started

my part time gunsmithing business. I started with wanting this as a retirement gig, however word of mouth and I have business monthly. From cleaning, parts replacement, bluing etc. Learned it all from AGI!

Timothy Olk
Aguanga, CA

I spent over a year trying to decide which online/ digital schooling I should attend, since my family and current occupation made attending a far away brick and mortar one impossible. I wanted to better my knowledge and add a certificate on the wall, in preparation for opening my full time Gunsmith Shop. I decided to go with AGI and I have not been disappointed. Would most definitely recommend for anyone wanting to engage hobby or professional skills.

Jeremy Clark
Saint James, MO

Having done intensive research prior to enrolling in the Master Level Course, I found there is no other program with the in-depth training and flexibility that AGI offers.

Aaron Packard
Wichita, KS

I have always been interested in guns. When I was nearing retirement, I was wondering what I would like to do when I did retire. One day I was reading a gun book and I saw an advertisement from AGI Gunsmithing, and it hit me that Gunsmithing would be perfect for me when I retired.

With AGI I could finish the Course while I worked and have an enjoyable hobby when I retired. I did complete most of the courses and am a Certified Gunsmith now. I now have the option of picking and choosing which work that I want to work on, and I earn supplemental income.

I will say that the video way of instruction is excellent. AGI has it down to a fine art. If at any time you have a question, you just call AGI and talk to an instructor. One great thing about the videos is that you have them for future reference to review the course. AGI also offers hands on classes that I have attended. These are great classes and the Instructors are excellent. AGI is a class act and you can’t go wrong with them.

Chuck Smith
Yuba City, CA

Badly wanted to become a gunsmith and quickly became discouraged when I researched gunsmith schooling, mainly because of the time involved to do it and the cost. I saw an ad in the American Hunter magazine on how to become a gunsmith in your own home at your own pace for far less money than it would have cost to go to a college based Gunsmithing School. As soon as I read the ad, I knew this was what I was looking for. The videos allow you to replay something if you didn’t understand it the first time and re-watch it as often as you like. You don’t get that at a school with a professor.

Roman Lapp
Peach Bottom, PA
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