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Student Support & FAQs

Teaching Professional Gunsmithing for Over 30+ years – Established 1993 – Thousands of Graduates

FREQUENTLY ASKED QUESTIONS

Student Support Questions about taking AGI Gunsmithing Courses.

Enrolled Students – Please utilize the FAQ’s below to answer any questions about taking your AGI Certified Professional Gunsmithing Courses, testing, information technology support, course help, and more. If you are unable to find an answer to your question, please reach out to the AGI Team by calling 1-800-797-0867 or email [email protected] or submit a Contact us Request.

FAQ Categories

How do I reset my password?

To reset your password click the “AGI Student Portal” link at the top right of the page and underneath the username and password fields and login button you will see “Forgot Password” written in blue text. Click that link and enter the email address that is associated with your student account (This should be the same email address you used when you enrolled). An email with password reset instructions will be sent to that email address.

If you are already logged into your account, and know your password and wish to change it, you may go to the AGI Student Portal and click the “Profile” button. You will see your account information and a password change section. Follow the instructions shown there to complete a password change.

If that does not solve the password issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my credit card / payment method?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “payment methods” option listed on the left hand side of the screen. You will see any saved payment methods there. You may add a payment method by clicking the “add payment method” button. You may remove existing payment methods by clicking the delete button.

If that does not solve the payment method issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my billing or shipping address?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “addresses” option listed on the left hand side of the screen. You will see your current saved Billing and Shipping addresses there. You may update an address by clicking the “edit” button next to either the Billing address or Shipping address information.

If you are unable to update your address in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my course testing?

To access your Course testing you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there you can simply click on the red “Access Your Course(s)” button and you will automatically be taken to your online learning portal and your testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there you can simply click on the red “Access Your Course(s)” button and you will automatically be taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my course testing?

To access your Course testing you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there you can simply click on the red “Access Your Course(s)” button and you will automatically be taken to your online learning portal and your testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I update or change my credit card / payment method?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “payment methods” option listed on the left hand side of the screen. You will see any saved payment methods there. You may add a payment method by clicking the “add payment method” button. You may remove existing payment methods by clicking the delete button.

If that does not solve the payment method issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my billing or shipping address?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “addresses” option listed on the left hand side of the screen. You will see your current saved Billing and Shipping addresses there. You may update an address by clicking the “edit” button next to either the Billing address or Shipping address information.

If you are unable to update your address in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there you can simply click on the red “Access Your Course(s)” button and you will automatically be taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

What Our Students Have To Say

After doing some research on schools I contacted AGI and enrolled. I have to say after six months, I am already living the dream. I haven’t finished school yet and already have a thriving business. I followed the advice on starting my business, getting an FFL and building the business. In more than one class segment they warn you about not getting so busy you don’t have time to get the education done. Well, I got my FFL and established my business in October 2025. It is now January 2026, and I am slammed with work. I recently semi retired as a first responder after 36 years and wanted to find something I could do at my own pace and on my own schedule. I love firearms and am now living my dream of becoming a gun smith. At AGI you will learn design, function and repair. Using this basic philosophy I have been able to fix guns I have never seem before. If you are passionate about firearms and want to make a living fixing them, I recommend AGI. The staff at AGI are amazing!

John Wooten
Cottage Grove, OR

Your program is very good, thorough and informative. Instructors, especially Bob, really know the subject and explain it well. I am a contractor and was very busy but now things have slowed down a little for winter and I am back to studying the material. So a little behind but going at my own pace, seems to work well for me. Thank you.

Ronald Seuss. Jr
Clinton, MA

I’m enrolled in and well on the way to becoming an AGI Master Gunsmith. I’ve constructed a new shop. It’s a 30 x 36 Real Steel building. I’ve got a lathe, an air compressor, a welder and a small mill. I’ve learned so much it is hard to believe. Added about $30,000 in tools. Not really required but its important to me to be able to perform the various types of repairs and processes that todays customers expect. AGI has exceeded all my expectations. The instructors are Master Gunsmiths with years of experience. I’m still in training but many customers have already came by and have trusted me with their firearms. I can’t say enough about the training and support that the AGI staff provide. AGI is worthwhile. They are pure professionals. It is my opinion that it is the right choice for me to go with AGI to become a certified gunsmith. I highly recommend them. If you are interested in becoming a Gunsmith you won’t regret going with AGI!

Clayton Potter
Naples, FL

On October 27th I signed up for the pro level 1 course on your advice (best advice I ever took) to go with the monthly plan to get things going , once I  received the FFL package from you guys, I filed for my LLC (Cowboy Action Customs LLC), got approval 11/19/25  and state approval for d/b/a (Cowboy Action Customs), mailed my FFL application Wed before Thanksgiving,  FFL licensing center started my application 12/3/25, had my in person interview and inspection today,  everything went through great and I’ll get my license in the mail soon she says.  The company I work for is shutting down and will be paying for my additional training. So I will be able to bump up to level 2 Gunsmithing Course soon. Shutdown for the company is still scheduled for April 10, so glad I did this! You guys are awesome thanks so much for your help,  time,  and ,advice,  Unbelievably I have somehow managed to open a retail gun shop and gunsmithing services seemingly overnight,  I feel like I am literally in an AGI promotional video,  excuse the language but this is F@#*king crazy,  you can forward this to whoever you want,  Gary thanks so much. Talk to you soon! If I hadn’t taken your advice to get this going I would be months behind of where I am ! Thanks! John Clement

John Clement
South Barre, VT

Love the self paced program. It allows me to work around my work schedule and home life, which has been extremely beneficial.

Robert Johnson
Lititz, PA

I would highly recommend anyone interested in becoming a professional gunsmith or starting a home based business or just a hobbyist to enroll in one of these AGI programs. You will learn so much on design, function, repair, and customization from many of the best master gunsmiths in the business. Importantly, you will be able to do it all at your own pace. Now, because of AGI, I was able to start my own shop with the knowledge, confidence, and resources to be a successful master gunsmith. It can change your life. Thanks, AGI!

Jason Graham
Simpsonville, SC

The content is great and being able to go through the program at my pace is very valuable to me.

George Elliott
Knoxville, IA

It was a very good decision to take courses through AGI. I have retired from a career of 30 years, and now I have a small at home gunsmithing shop. Just enough to keep me busy and working on firearms. I got my FFL and also sell and transfer. I could not have accomplished anything like this, if it was not for AGI.

Jay Strine
Rancho Cucamonga, CA

Couldn’t be more thankful to be associated with a top notch organization like AGI!

Byron Youngblood
Lavon, TX

This is the most thorough and complete gunsmithing course I have found.

Jerald Barnett
Salina, KS
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