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Student Support & FAQs

Teaching Professional Gunsmithing for Over 30+ years – Established 1993 – Thousands of Graduates

FREQUENTLY ASKED QUESTIONS

Student Support Questions about taking AGI Gunsmithing Courses.

Enrolled Students – Please utilize the FAQ’s below to answer any questions about taking your AGI Certified Professional Gunsmithing Courses, testing, information technology support, course help, and more. If you are unable to find an answer to your question, please reach out to the AGI Team by calling 1-800-797-0867 or email [email protected] or submit a Contact us Request.

FAQ Categories

How do I reset my password?

To reset your password click the “AGI Student Portal” link at the top right of the page and underneath the username and password fields and login button you will see “Forgot Password” written in blue text. Click that link and enter the email address that is associated with your student account (This should be the same email address you used when you enrolled). An email with password reset instructions will be sent to that email address.

If you are already logged into your account, and know your password and wish to change it, you may go to the AGI Student Portal and click the “Profile” button. You will see your account information and a password change section. Follow the instructions shown there to complete a password change.

If that does not solve the password issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my credit card / payment method?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “payment methods” option listed on the left hand side of the screen. You will see any saved payment methods there. You may add a payment method by clicking the “add payment method” button. You may remove existing payment methods by clicking the delete button.

If that does not solve the payment method issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my billing or shipping address?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “addresses” option listed on the left hand side of the screen. You will see your current saved Billing and Shipping addresses there. You may update an address by clicking the “edit” button next to either the Billing address or Shipping address information.

If you are unable to update your address in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there you can simply click on the red “Access Your Course(s)” button and you will automatically taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my course testing?

To access your Course testing you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there you can simply click on the red “Access Your Course(s)” button and you will automatically be taken to your online learning portal and your testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there you can simply click on the red “Access Your Course(s)” button and you will automatically be taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my course testing?

To access your Course testing you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there you can simply click on the red “Access Your Course(s)” button and you will automatically be taken to your online learning portal and your testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

How do I update or change my credit card / payment method?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the webiste. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “payment methods” option listed on the left hand side of the screen. You will see any saved payment methods there. You may add a payment method by clicking the “add payment method” button. You may remove existing payment methods by clicking the delete button.

If that does not solve the payment method issue you may call 1-800-797-0867 for additional assistance.

How do I update or change my billing or shipping address?

To update or change your credit card information for billing you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there click on the Settings button with the gear icon and you will be taken to your account settings dashboard. Select the “addresses” option listed on the left hand side of the screen. You will see your current saved Billing and Shipping addresses there. You may update an address by clicking the “edit” button next to either the Billing address or Shipping address information.

If you are unable to update your address in this manner you may call 1-800-797-0867 for additional assistance.

How do I access my online course?

To access your Online Course you will first need to log into your AGI Student Portal account using the link at the top right corner of the website. From there you can simply click on the red “Access Your Course(s)” button and you will automatically be taken to your online learning portal and your course and testing material will be accessible there.

If you are unable to access your course  in this manner you may call 1-800-797-0867 for additional assistance.

What Our Students Have To Say

I would highly recommend anyone interested in becoming a professional gunsmith or starting a home based business or just a hobbyist to enroll in one of these AGI programs. You will learn so much on design, function, repair, and customization from many of the best master gunsmiths in the business. Importantly, you will be able to do it all at your own pace. Now, because of AGI, I was able to start my own shop with the knowledge, confidence, and resources to be a successful master gunsmith. It can change your life. Thanks, AGI!

Jason Graham
Simpsonville, SC

The content is great and being able to go through the program at my pace is very valuable to me.

George Elliott
Knoxville, IA

It was a very good decision to take courses through AGI. I have retired from a career of 30 years, and now I have a small at home gunsmithing shop. Just enough to keep me busy and working on firearms. I got my FFL and also sell and transfer. I could not have accomplished anything like this, if it was not for AGI.

Jay Strine
Rancho Cucamonga, CA

Couldn’t be more thankful to be associated with a top notch organization like AGI!

Byron Youngblood
Lavon, TX

This is the most thorough and complete gunsmithing course I have found.

Jerald Barnett
Salina, KS

I checked into several Gunsmithing schools before deciding on AGI. I am really pleased that I selected AGI as I love the D, F, & R instructional videos by Bob Dunlap and Ken Brooks. They are informational and walk through many of the specific details and include model specific information necessary to be a quality Gunsmith.

Calvin Blanchard
Moore Haven, FL

A very good course of training especially for someone starting out. The instruction was comprehensive and at times intense. I’m sure that’s part of the learning process. The course surprised me as to the repairing of firearms I learned a lot about how to make a part versus just buying one. It was a challenge. I would like to say the staff were all great. If I needed help, had a question or just didn’t understand the process. They were there.

John Politano Jr
Boerne, TX

I would give these guys 6 stars if I could. If you are serious about wanting to be a professional gunsmith then these courses are a valuable addition to all the other things you need to know. Bob Dunlap has seen more firearm issues that you can shake a stick at and if one listens carefully to everything he has to say on these videos you can be better than the competition. I supplemented these courses by attending a technical college to learn precision machining and another technical college run by the University of South Carolina that has a gunsmithing school. Because of these courses I was better prepared to absorb the vast amount of knowledge thrown at me. Thanks AGI ….. and still, after many years I have to whip out these DVDs to get some good tech info about a particular firearm or operation. Of course that was a much younger Bob Dunlap 🙂

Del Murray
Brooksville, FL

It’s a great opportunity to learn and develop problem solving skills. You can also study and test at your own pace.

James Harrell
Sharpsburg, NC

I really enjoyed the online course. I Learned a lot and thought the course is well organized and thought out well. I enjoyed listening and learning from Bob Dunlap and the good down to earth and good humor in communication.

Doug De Haan
Wayland, MI
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